Learn and practice how to deal with challenging behaviour, violence and aggression
Challenging behaviour training
Training course content:
- Behavioural disorders
- Fear and anger
- Violence and aggression
- Effects of challenging behaviour
- Risk assessment
- Incident prevention
- The grinding down effect of challenging behaviour
- Risk reduction
- Flash points
- Triggers
- Predictability
- Warning signs
- Verbal warning signs
- Non verbal warning signs
- Physical threats
- Disaster! The situation has, “kicked off”
- Escalation of a problem
- Defusing a situation
- Communication
- Body language
- Breakaway techniques
- Reasonable force
- Restraint
- Nothing is going to stop the problem – what to do?
- Supporting colleagues
- Working alone
Category: Mandatory training.
Affordable training to Health Care Providers, Education and Training organisations.
Further useful information:
- 2hr course for maximum of 12 people.
- All courses come with a certificate included.
- All courses can be delivered at workplace or at our Venue in Northampton.
