Supervision and Appraisal training Northampton
Learn and practice feedback skills and more

Supervision and Appraisal training

Training course content:

  • Purpose of supervision and appraisal
  • Being clear about what you're doing
  • Should it be formal or informal?
  • Group supervision
  • Feeling appreciated
  • Empowerment
  • Bias
  • Confidentiality
  • How appraisal affects people
  • The "10 Part Plan"
  • The right culture
  • Support
  • Job descriptions
  • Acknowledging mistakes
  • Effective planning
  • Privacy
  • Four stages of supervision and appraisal
  • How long should it take?
  • Benefits of supervision
  • Downsides of poor supervision
  • Setting realistic objectives
  • Supervision and appraisal differences
  • Appraisals and pay awards
  • Home carer issues
  • Volunteers
  • Feedback
  • Listening
  • Open questions
  • Probing skills
  • Praise
  • Positive criticism
  • Supervise or discipline?
  • Defence mechanisms
  • Blocks and barriers

Further useful information:

  • 2hr course for maximum of 12 people.
  • Maximum of 12 delegates on any course.
  • All courses come with a¬†certificate included.
  • All courses can be delivered at workplace or at our Venue in Northampton.